Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential merits of reducing the volume of calls to the Personal Independence Payment helpline by extending to two months the time limit for returning Payment (a) application and (b) review forms.
Claimants are advised that should they require more time to complete the “How your disability affects you” questionnaire and award review forms they can ask for additional time to do so. The sooner these forms are completed the sooner the Department can reach a decision on their claim or award review.