Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 24 February 2020 to Question 727 on Universal Credit, how many universal credit claimants successfully disputed the Real Time Information on which their awards were based (a) from February 2016 to January 2017, (b) from February 2017 to January 2018 and (c) from February 2018 to January 2019.
The Department has been working closely with HMRC since Universal Credit went live in 2013 to support and inform employers who report earnings to emphasise the importance of timely reporting via the Real Time Information (RTI) system.
HMRC have guidance to reiterate to employers the importance of reporting accurate dates and the impact on payment cycles; the Financial Secretary to the Treasury is also working closely with HMRC and employers to encourage accurate reporting dates. Please see the table below for the relevant data on the total successful RTI disputes.
| Total RTI calculations | RTI calculation disputes | Percentage (%) of disputes to total calculations | Number of successful disputes |
July 2017 – January 2018 | 3,902,052 | 11,133 | 0.3% | 2,226 |
February 2018 – January 2019 | 13,566,745 | 61,246 | 0.4% | 11,636 |
Notes: