Correspondence

(asked on 17th July 2014) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, whether she has any plans to increase the number of replies within her Department's working day standard; and if she will make a statement.


Answered by
Karen Bradley Portrait
Karen Bradley
This question was answered on 22nd July 2014

Plans are in place within all correspondence teams to drive up performance and
reduce any backlogs. Latest complete monthly figures for replies to hon.
Members are 86% within working day target for Home Office HQ and Her Majesty’s
Passport Office and 84% within working day target for operational areas (UK Visas and
Immigration, Immigration Enforcement and Border Force). The operational figure
includes letters from hon. Members replied to by officials and Director
Generals.

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