Vetting
(asked on 7th November 2014) - View Source
Question to the Home Office:
To ask the Secretary of State for the Home Department, how many people have made a complaint of a delay in receiving their standard Disclosure and Barring Service check in the last 12 months.
The Department has had a small number of queries from MPs regarding delays to their constituents enhanced disclosures in recent months.
The following table shows the number of standard certificates that have been delayed by more than two weeks in each month in 2014.
| Month | Total Despatched | <14 Days | > 14 Days |
| 2014-01 | 19,389 | 18,887 | 502 |
| 2014-02 | 20,195 | 19,995 | 200 |
| 2014-03 | 19,740 | 19,512 | 228 |
| 2014-04 | 20,322 | 19,649 | 673 |
| 2014-05 | 21,187 | 20,692 | 495 |
| 2014-06 | 23,552 | 22,994 | 558 |
| 2014-07 | 23,275 | 21,795 | 1,480 |
| 2014-08 | 21,844 | 18,348 | 3,496 |
| 2014-09 | 25,064 | 22,426 | 2,638 |
| 2014-10 | 25,385 | 24,569 | 816 |
The average length of time taken to process a standard DBS certificate in each month of 2014 is illustrated below:
| Month | Average Days Taken | Total Despatched |
| 2014-01 | 3.22 | 19,389 |
| 2014-02 | 3.15 | 20,195 |
| 2014-03 | 5.57 | 19,740 |
| 2014-04 | 5.03 | 20,322 |
| 2014-05 | 5.22 | 21,187 |
| 2014-06 | 5.87 | 23,552 |
| 2014-07 | 6.60 | 23,275 |
| 2014-08 | 7.95 | 21,844 |
| 2014-09 | 7.56 | 25,064 |
| 2014-10 | 5.92 | 25,385 |
This is based upon the average time taken (between form received date and disclosure despatch date) of standard disclosures despatched between 01/01/2014 and 31/10/2014. |
DBS does not hold specific information relating to the number of complaints received concerning delays in processing standard certificates.