Consumers

(asked on 11th June 2015) - View Source

Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, if he will respond formally to the Keep Me Posted campaign.


Answered by
Harriett Baldwin Portrait
Harriett Baldwin
This question was answered on 22nd June 2015

The Government takes the firm view that consumers must be able to access clear and transparent information about their accounts with banks and other financial service companies, utility companies, media companies and other service companies.

With regards to banking, for example, the Government is continuing to drive forward a wide-reaching and ambitious programme of reforms to open up competition in the banking sector, including enabling innovation in the use of bank data so that customers are able to use online information more effectively. This includes initiatives like the Midata current account tool, which will help customers switch to the best current account for them.

The Financial Conduct Authority is also currently reviewing cost-cutting initiatives that affect a significant number of customers, including the withdrawal of paper statements.

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