Correspondence
(asked on 11th November 2014) - View Source
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Culture, Media and Sport, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.
This question was answered on 18th November 2014
DCMS aims to reply to all correspondence within twenty working days of receipt. Correspondence processes are reviewed regularly to ensure DCMS delivers the best possible service in this area of work. The last review took place in August 2014.