Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps her Department is taking to ensure its services are available online; and if she will make a statement.

The Home Office is on a journey to becoming Digital by Default making its online services clearer, simpler and faster.

The Home Office Digital Strategy (2012) shows how we will work with the Government Digital Service (GDS) to transform 3 of our most important high-volume services to make them digital by default. These 3 exemplar services are the Visa customer journey, Registered Traveller and Passport renewals. Our progress on the transformation of these services is available on www.gov.uk/transformation

Under the leadership of a new Chief Digital Officer, appointed in October 2014, the Home Office is developing its digital capability to lead the design and delivery of further digital services, recognising the needs of some customers to be assisted in accessing digital services, whilst expanding the number of transactions available to customers online.