NHS: Complaints

(asked on 8th December 2014) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, how much his Department spent on complaints advocacy in (a) adult social care and (b) the NHS in each local authority in each of the last three years.


Answered by
George Freeman Portrait
George Freeman
This question was answered on 15th December 2014

There is no Departmental allocation of funds to local authorities specifically for complaints advocacy in adult social care and no data on local spending is held centrally.

NHS Complaints Advocacy Services have from April 2014 been commissioned by local authorities who receive a non-ring fenced allocation from the Department.

From April 2013 the Department allocated £14.2 million per year for NHS Complaints Advocacy Services. Prior to April 2013 the Department commissioned advocacy services centrally at a cost of £11.7 million.

The Department does not collect data on how these allocations are spent.

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