Question

To ask the Secretary of State for Energy and Climate Change, with reference to the press release published by his Department on 8 January 2014, customer communications at heart of review into dealing with widespread power cuts, what steps his Department has taken to establish an emergency telephone number which households can call if they experience a power cut.

The Energy Networks Association (ENA) leads on the project to establish a Single Emergency Number (SEN). DECC officials are represented at both Project Board and task group level to oversee implementation. My rt. hon. Friend the Secretary of State met with the CEO of ENA recently and underlined the importance he attaches to the project.