Question to the Home Office:

To ask the Secretary of State for the Home Department, what further steps she is taking to protect UK citizens from telephone scammers.

The Government takes all types of fraud, including those operating through telephones, extremely seriously. We consider all types of fraud to have been committed by criminals, not scammers. We are working closely with Action Fraud
and the National Fraud Intelligence Bureau to ensure that the public has the information they need to protect themselves. When a serious threat or a new type of fraud is identified, Action Fraud places an alert on its website with
advice for individuals to protect themselves from becoming victims. Members of the public can sign up to receive these alerts by email. We are supporting local forces and agencies to deliver effective protective advice to the public
on fraud, including telephone scams, in collaboration with the City of London Police.

We are also working closely with Financial Fraud Action UK and the British Bankers’ Association who have issued advice to consumers on how to protect themselves from fraudsters who target people on the phone.