Estate Agents: Greater London

(asked on 4th March 2015) - View Source

Question

To ask the Secretary of State for Business, Innovation and Skills, what information his Department holds on how many complaints were made against estate agents to the Property Ombudsman in London, and in each London borough, in each year since 2010; and how many such complaints were upheld in each year.


Answered by
Jo Swinson Portrait
Jo Swinson
This question was answered on 9th March 2015

This Department does not hold information on the number of complaints made against estate agents to the Property Ombudsman. However, the Property Ombudsman Annual Report 2013 (http://www.tpos.co.uk/downloads/reports/TPO_Annual_Report_2013.pdf ) and the 2014 Interim Report (http://www.tpos.co.uk/downloads/reports/TPO-Interim-Report-2014.pdf ) set out the number of complaints received and resolved for Letting Agents and Estate Agents.

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