Action Fraud

(asked on 8th January 2025) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what recent assessment she has made of the adequacy of the Action Fraud reporting system.


Answered by
Dan Jarvis Portrait
Dan Jarvis
Minister of State (Cabinet Office)
This question was answered on 17th January 2025

This Government is committed to working with law enforcement, civil society and industry to better protect the public and businesses from fraud.

The current technology used by the Action Fraud service is outdated and cannot cope with demand, with fraud and cyber crime now accounting for an estimated 49% of all crime recorded in the Crime Survey for England and Wales.

We are replacing the current Action Fraud service with a new, improved service. The to provide better support services and reporting tools for victims, provide greater intelligence to law enforcement, and allow for greater prevention and disruption at scale.

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