Bank Services: Misrepresentation

(asked on 20th January 2016) - View Source

Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, what representations he has had on the number of complaints to the Financial Ombudsman in relation to the misselling of packaged bank accounts; and if he will make a statement.


Answered by
Harriett Baldwin Portrait
Harriett Baldwin
Shadow Minister (Business and Trade)
This question was answered on 25th January 2016

The Government has not received any representations on the number of complaints to the Financial Ombudsman Service (FOS) in relation to the mis-selling of packaged bank accounts.


The FOS publishes an annual review of the complaints handled by the service. Its most recent report, including details of the complaints it has received about packaged bank accounts, can be accessed online at www.financial-ombudsman.org.uk/publications/ar15/ar15pdf. In addition, Treasury ministers meet with the Chief Ombudsman to discuss the Financial Ombudsman Service’s work.

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