Armed Forces: Complaints

(asked on 6th June 2019) - View Source

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what estimate she has made of the number of recommendations in the (a) 2016, (b) 2017 and (c) 2018 Service Complaints Ombudsman's annual report have been complied with; and if she will make a statement.


Answered by
Tobias Ellwood Portrait
Tobias Ellwood
This question was answered on 12th June 2019

In her annual reports for 2016 and 2017 the Service Complaints Ombudsman made a total of 22 recommendations. Of these recommendations, we consider that 15 have either been completed or were not accepted, and that seven remain in progress. In her annual report for 2018 which was published in April this year, the Ombudsman made nine new recommendations. We are currently in the process of considering these recommendations with the single Services and will respond formally to the Ombudsman once this work is complete.

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