Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what safeguards her Department has put in place to minimise errors during the Universal Credit migration process.
We have begun to move small, controlled volumes through the managed migration process, starting with 500 legacy benefit claimants in Bolton and Medway. Optimising our support for claimants in moving to Universal Credit will be a critical part of the managed migration process. The department will work closely with our stakeholder groups throughout this work to monitor and understand what support is required and what works bests for claimants.