Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what progress he has made on the Victims' Pathfinder Programme and the development of Track a Case; and what plans he has to take forward the learning from that work.

The Government is committed to improving victims’ experience of the justice system. As part of this, the Government launched a Victims Pathfinder programme to consider digital solutions to support victims’ journeys through the criminal justice system.

The programme strengthened cross-system partnerships, developed technical, digital capability and demonstrated how modern digital products can improve services across the Criminal Justice System. Specifically, the Pathfinder piloted a victims-facing digital information portal - Track A Case - a national service for victims to access case specific information on court date hearings and locations.

Following a wider reprioritisation of departmental investment, the Ministry of Justice ceased the Victims Pathfinder programme, including the Track a Case service, in July this year.

The products, assets and learning developed through the programme have been retained so that it will continue to shape future work where future investment opportunities are identified.

The Government continues to invest in data and digital opportunities to improve how victim data is managed and used across the criminal justice system, and to improve victims’ experiences of the system. As part of this, the Ministry of Justice and Home Office’s Data Improvement Programme aims to improve data sharing and management across the criminal justice system