Social Security Benefits: Appeals

(asked on 8th July 2019) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what the target waiting time is for benefit tribunals; and what the timeframe is for that target to be met.


Answered by
Paul Maynard Portrait
Paul Maynard
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 17th July 2019

The Ministry of Justice has not set a target waiting time for benefit appeals to be heard in the Social Security and Child Support (SSCS) jurisdiction. This is because waiting times fluctuate geographically owing to a number of factors including venue capacity, the volumes of benefit decisions made locally, the complexity of the case and the availability of panel members. Furthermore, the listing of appeals, including consideration of whether a hearing should be expedited, is a function of the Tribunal’s judiciary. There are also no targets for staffing levels for medical members, disability qualified members or judges in the SSCS jurisdiction. Levels are set based on forecast receipts to the SSCS jurisdiction, outstanding workload, and venue capacity.

HM Courts and Tribunals Service (HCMTS) is taking positive steps to reduce the waiting time for appeals to be heard in the SSCS jurisdiction. In 2018, 232 medical members and 118 disability-qualified members were additionally appointed to the SSCS jurisdiction and an extra 129 fee-paid judges have recently been appointed. The SSCS jurisdiction will also benefit from 100 salaried judges and 170 fee-paid judges being recruited across tribunals more widely. In addition, HMCTS is developing a new digital system with a view to enabling speedier processing of appeals and a better service for all parties to the proceedings. Case-management “triage” sessions are also being conducted, with the aim of reducing the number of cases that need to progress to an oral hearing.

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