Universal Credit

(asked on 10th May 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether she plans to make funding available for third sector organisations supporting their service users through managed migration to universal credit.


Answered by
David Rutley Portrait
David Rutley
Parliamentary Under-Secretary (Foreign, Commonwealth and Development Office)
This question was answered on 18th May 2022

The Department recognises the importance of establishing the best possible support arrangements for those moving from legacy benefits to Universal Credit. We will start the managed migration of legacy benefit claimants by initially moving very small numbers, beginning with 250 claimants respectively in both Bolton and Medway. There will be a range of support available to individuals, including a dedicated DWP telephone line and signposting to independent support through the Help to Claim service. As we develop our learning, we will gradually increase the cases over time. It is important that we learn how to safely move people to Universal Credit, and understand the support required to do so. We are also currently considering what further independent support might be needed to support those considering a voluntary move to Universal Credit.

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