Personal Independence Payment

(asked on 13th July 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department has taken to reduce delays in the processing of Personal Independence Payment claims.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
Minister of State (Department for Energy Security and Net Zero)
This question was answered on 19th July 2021

We are committed to ensuring that people can access financial support through Personal Independence Payment in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence.

We are currently operating within expected levels. Average clearance times from initial claim to a decision being made for new claims at the end of April 2021 is 19 weeks, which is the same as average clearance times achieved in March 2020, prior to the Covid-19 pandemic

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