Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to encourage non-essential call centres to shut down or work from home.

While the Government accepts that call centres may face specific technological challenges in allowing staff to work from home, they are subject to the same advice as every other employer. Where possible, people should work at home and where they cannot, employers should ensure that the work environment is safe by following relevant guidance from Public Health England.