Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, whether she will make it her policy to require all housing developers to register with the New Homes Ombudsman Service.

The government believes that existing redress mechanisms for those buying a new home are inadequate. We are therefore working with the devolved administrations to implement the statutory UK-wide New Homes Ombudsman (NHO) to investigate and resolve complaints, and will bring forward the necessary secondary legislation in due course. Once enacted all developers will be required to be a member of the statutory NHO.