Lisa Smart

The legal requirement to claim payment for redundancy in writing from the employer within six months of dismissal only applies to the redundancy element of the monies claimed from the National Insurance Fund. It does not apply to elements such as unpaid wages, holiday or notice pay.

Applications can be submitted after 6 months if the claimant can provide evidence, such as any correspondence sent to the employer or relevant officer holder seeking payment. ACAS can provide advice in situations such as this.

There are no plans to amend the 6-month time period.

The Department is currently engaging with stakeholders on proposed changes in filing requirements at Companies House, to ensure they strike the right balance between tackling economic crime and avoiding undue burden on business. In 2022, the department estimated that proposed changes to the small accounts regime, which included among other policies the requirement for small and micro-entities to file profit and loss accounts, would result in one-off familiarisation costs to business of £3.2 million in the first year, or £0.4m annual net direct costs to business over 10 years. Recurrent costs from profit and loss account filing were estimated to be negligible.

The Government is promoting fairness, equality and wellbeing in the workplace through a range of measures in its Employment Rights Bill. For example, the Bill would require employers to take "all reasonable steps" to prevent sexual harassment of their employees and strengthen protections for whistleblowers by making it explicit that sexual harassment can be the basis for a protected disclosure. While there is no legal definition of 'bullying' in the UK, a range of existing laws protect workers from unwanted behaviour in the workplace. The Government supports these protections by providing guidance for workers, businesses, and funding the Advisory, Conciliation, and Arbitration Service (Acas).

The Consumer Rights Act 2015 has provisions for consumers to be able to obtain refunds where a product is not as described or fit for the declared purpose. In addition, consumers can seek redress where a trader has breached obligations under the Digital Markets, Competition and Consumers Act 2024. The government has no plans to add cash refunds for general complaints to these rights at present.

It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards, and to decide how to use its powers to investigate and take enforcement action.

In December 2024, following its investigation of Royal Mail’s performance in the 2023-24 financial year, Ofcom fined the company £10.5m because of its failure to significantly improve service levels. The government expects that Ofcom will continue to closely monitor Royal Mail’s performance and its action plan to improve its quality of service.

It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards, and to decide how to use its powers to investigate and take enforcement action.

In December 2024, following its investigation of Royal Mail’s performance in the 2023-24 financial year, Ofcom fined the company £10.5m because of its failure to significantly improve service levels. The government expects that Ofcom will continue to closely monitor Royal Mail’s performance and its action plan to improve its quality of service.

The Government has listened to feedback from small businesses and introduced support measures to help compliance with EPR, including: exemptions from fee obligations for producers with annual turnover below £2 million and packaging tonnage below 50 tonnes; exemptions from reporting for businesses with turnover below £1 million and packaging tonnage below 25 tonnes; and flexibility for those with obligations to pay in quarterly instalments.

Both Secretaries of State will shortly be meeting representatives from across the impacted sectors, from Small and Medium Enterprises to larger companies alike, to discuss the economic impact of EPR in more detail.

While the government continues to monitor the impact of flexible working, it has made no assessment of the four-day week specifically. Additionally, the government has no plans to mandate a four-day week, however, through the Employment Rights Bill we are giving employees better access to flexible working arrangements, where reasonably feasible. Not all businesses will be able to offer all forms of flexible working, and not all arrangements will suit all employees equally. We want to create a framework that encourages employers and employees to explore options for flexible working arrangements that suit both parties.

The government has committed to review the parental leave system to ensure it best supports working families. Planning work is underway across government. Details of the timeline of the review will be shared in due course.

The government has committed to review the parental leave system to ensure it best supports working families. Planning work is underway across government. Details of the timeline of the review will be shared in due course.

The government has committed to review the parental leave system to ensure it best supports working families. Planning work is underway across government. Details of the timeline of the review will be shared in due course.

The Economic Crime and Corporate Transparency Act 2023 introduced new measures to help combat ‘phoenixing’ - when a director dissolves a company to avoid debts or other responsibilities, to then set up another similar company. The accompanying impact assessment provides the government’s assessment of the evidence relating to this practice. Alongside this, the Employment Rights Bill is delivering the biggest upgrade to workers rights and protections in a generation, including strengthening collective redundancy rights and ending unscrupulous practices of fire and rehire.

Company and insolvency law already provides relevant authorities with the ability to investigate the conduct of directors of liquidated companies and to act upon misconduct. Imposing prescriptive prohibitions risks penalising the innocent and we have no plans to introduce such measures. However, following the passage of the Economic Crime and Corporate Transparency Act 2023 we are taking additional steps to strengthen investigation and enforcement capabilities in this area and Companies House has been using new powers under the Act to assess company incorporations more stringently. Later this year we will introduce compulsory identity verification for directors, further improving transparency.

Company and insolvency law already provides relevant authorities with the ability to investigate the conduct of directors of liquidated companies and to act upon misconduct. Imposing prescriptive prohibitions risks penalising the innocent and we have no plans to introduce such measures. However, following the passage of the Economic Crime and Corporate Transparency Act 2023 we are taking additional steps to strengthen investigation and enforcement capabilities in this area and Companies House has been using new powers under the Act to assess company incorporations more stringently. Later this year we will introduce compulsory identity verification for directors, further improving transparency.

The Government is consulting on increasing minimum energy efficiency standards in the domestic private rented sector. The consultation includes proposals for rented homes to achieve EPC C or equivalent by 2030, unless a valid exemption applies, and is accompanied by the Department’s impact assessment. The assessment makes clear that we are unable to quantify the extent to which this will impact the supply of properties as landlords may take different approaches. We encourage stakeholders to feed in views and evidence on the potential impact of these proposals. Following the consultation process, a government response and full impact assessment will be published.

The consultation on ‘Building the North Sea’s energy future’ sets out the Government’s plans for accelerating investment in net zero, creating high-quality jobs for oil and gas workers. It seeks views on how to best support workers and communities through the transition and closes 30 April.

The Government has worked with industry and unions to launch the 'Energy Skills Passport’ for oil and gas workers transitioning to offshore wind roles and announced that Great British Energy will be headquartered in Aberdeen, to reflect the commitment that communities which powered our country’s energy past will power its clean energy future.

Details of Ministers' and Permanent Secretaries' meetings with external individuals and organisations are published quarterly in arrears on GOV.UK.

Details of Ministers' and Permanent Secretaries' meetings with external individuals and organisations are published quarterly in arrears on GOV.UK.

The Government takes the issue of accurate billing very seriously. All suppliers must take the required steps to reflect accurate meter readings in bills or statements sent to customers. This is laid out in Ofgem licence conditions.

All energy suppliers must follow Ofgem’s enforceable overarching principles of the Standard Licence Conditions 0 and 0A. These are a set of broad and enforceable ‘standards of conduct’ principles that set fundamental expectations on how suppliers must ensure fair treatment of each customer. These principles guide supplier behaviour, information provision, and customer service processes. For domestic consumers, the Standards also dictate how suppliers identify and respond to consumers in vulnerable situations.

While this is a commercial matter between suppliers and credit reference agencies, the Government takes the issue of accurate billing very seriously.

All suppliers must take the required steps to reflect accurate meter readings in bills or statements sent to customers where these have been provided by a customer or obtained by the supplier. This is also laid out in the Ofgem’s licence conditions.

All energy suppliers must follow Ofgem’s enforceable overarching principles of the Standard Licence Conditions 0 and 0A. These are a set of broad and enforceable ‘standards of conduct’ principles that set fundamental expectations on how suppliers must ensure fair treatment of each customer. These principles guide supplier behaviour, information provision, and customer service processes.

The Government has regular meetings with Ofcom on matters relating to online safety, including on how it will enforce against non-compliant providers.

Ofcom established the Small but Risky (SBR) task force to address the unique risks posed by these services. The task force sits in Ofcom’s Online Safety Group. Ofcom has previously stated that there are 202 full-time equivalent posts in that wider Group. Ofcom published details of the taskforce’s work, including its priorities, in a letter to the Secretary of State on 11 September 2024.

Ofcom started enforcing the Online Safety Act in March. Sections 149 and 150 of the Act require publication of enforcement action. As an independent regulator, Ofcom does not report directly to government but publishes bulletins of all enforcement actions. Ofcom has confirmed that some companies are currently under investigation and some small services with harmful content have voluntarily blocked access to their sites for UK users since the Act came into effect.

The Government has regular meetings with Ofcom on matters relating to online safety, including on how it will enforce against non-compliant providers.

Ofcom established the Small but Risky (SBR) task force to address the unique risks posed by these services. The task force sits in Ofcom’s Online Safety Group. Ofcom has previously stated that there are 202 full-time equivalent posts in that wider Group. Ofcom published details of the taskforce’s work, including its priorities, in a letter to the Secretary of State on 11 September 2024.

Ofcom started enforcing the Online Safety Act in March. Sections 149 and 150 of the Act require publication of enforcement action. As an independent regulator, Ofcom does not report directly to government but publishes bulletins of all enforcement actions. Ofcom has confirmed that some companies are currently under investigation and some small services with harmful content have voluntarily blocked access to their sites for UK users since the Act came into effect.

The Government has regular meetings with Ofcom on matters relating to online safety, including on how it will enforce against non-compliant providers.

Ofcom established the Small but Risky (SBR) task force to address the unique risks posed by these services. The task force sits in Ofcom’s Online Safety Group. Ofcom has previously stated that there are 202 full-time equivalent posts in that wider Group. Ofcom published details of the taskforce’s work, including its priorities, in a letter to the Secretary of State on 11 September 2024.

Ofcom started enforcing the Online Safety Act in March. Sections 149 and 150 of the Act require publication of enforcement action. As an independent regulator, Ofcom does not report directly to government but publishes bulletins of all enforcement actions. Ofcom has confirmed that some companies are currently under investigation and some small services with harmful content have voluntarily blocked access to their sites for UK users since the Act came into effect.

Digital inclusion is a priority for the Government and the Department for Science, Innovation and Technology is committed to extending the life of its equipment and devices, to reduce our environmental impact and provide more people with access to devices. Device donation is one of the issues we shall be looking at as we develop our approach on digital inclusion.