Railways: Standards

(asked on 12th March 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps her Department is taking to reduce (a) delays and (b) overcrowding of train services.


Answered by
Simon Lightwood Portrait
Simon Lightwood
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 20th March 2025

The Department has been clear that rail services have been failing passengers. Cancellations are at a ten-year high and punctuality is inconsistent across the network. We need to improve services for passengers and deliver better value for money for the taxpayer.

The Rail Minister is meeting with the Managing Directors of all train operators and their Network Rail counterparts, to address poor performance and demand immediate action to raise standards.

Publicly-owned Great British Railways will end years of fragmentation – bringing together track and train to deliver for passengers with more reliable, better-quality services and simpler ticketing and fares

The Department holds operators to account on their service offer, ensuring they provide capacity where it is most needed, whilst maintaining performance and protecting the public purse.

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