Question to the Department for Transport:
To ask the Secretary of State for Transport, what plans his Department has to protect people whose driving theory test has expired and who have been unable to book a practical driving test as a result of the covid-19 outbreak from incurring additional financial costs.
There are no current plans to waive the charge of a theory test for those whose theory test certificates have expired, given that they will have already received the service for which they paid.
The Driver and Vehicle Standards Agency (DVSA) pays its contractor, Pearson, per theory test delivered. If candidates were exempted from having to pay for a retake then the DVSA and in turn other fee payers would incur these costs. This would be unfair to fee payers who would not benefit from the arrangement. In addition, applications for a re-test would need to be validated and systems amended to remove the requirement for payment in these cases. The DVSA’s focus should rightly be on developing solutions to address the backlog of practical driving tests that has arisen as a result of the pandemic.