HM Coastguard
(asked on 8th June 2016) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, how his Department measures the performance of the coastguard.
This question was answered on 15th June 2016
Her Majesty’s Coastguard undertake an annual programme of Operational Standards Reviews to measure the quality, consistency and effectiveness of operational service delivery.
Additionally HM Coastguard routinely review at least 5% of incidents to which their National Network has responded to assess the effectiveness of outcomes and learn any appropriate lessons for future operations.