Social Security Benefits: Vulnerable Adults

(asked on 3rd September 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department accepts a statutory safeguarding duty of care to vulnerable benefits claimants.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 8th September 2021

The Department does not have a statutory safeguarding duty or legal duty of care. The safety of claimants is of great importance to us and the Department provides staff with training and guidance to help them identify those who require further support beyond the provision of benefits.

Our staff can direct vulnerable claimants to agencies and services who are best placed to support them, including those who have statutory safeguarding duties such as local authorities and social services.

DWP supports the work of all statutory safeguarding agencies, either when formally requested to do so, or by engaging with them to identify, where possible, those who might need particular support.

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