Armed Forces: Complaints

(asked on 25th June 2015) - View Source

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, how many legacy complaints were handled by the Service Complaints Commissioner in each year from 2010 to 2014; how many of those complaints are outstanding; and if he will make a statement.


This question was answered on 1st July 2015

The Service Complaints Commissioner (SCC) cannot investigate complaints. However, she has discretion to refer any allegation to the individual's commanding officer or, if the commanding officer is implicated, to a senior officer.

The Ministry of Defence has interpreted ‘legacy complaints’ to mean allegations referred by the SCC to the chain of command in each requested year, together with the numbers of these complaints which remained open as at 31 March 2015. This information is given in the table.

2010

2011

2012

2013

2014

Cases referred by SCC

257

291

448

418

457

Of which, open as at 31 March 2015

19

45

78

170

228

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