Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that all DWP caseworkers assessing employees in the Access to Work Plus scheme are fully trained on the scheme’s requirements.

Since Access to Work Plus began testing in 2022, Access to Work has a dedicated team of Case Managers who process Access to Work Plus applications. Case Managers underwent training to ensure the policy intent was understood and being applied consistently. There are regular reviews to ensure that DWP Case Managers understand the scheme’s requirements.