Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential impact of patients' (a) blindness and (b) partial sightedness on levels of attendance at (i) GP and (ii) hospital appointments.

The Department has made no formal assessment of the impact of visual impairment on levels of attendance. However, we are aware of the challenges that visual impairments can present when accessing healthcare services.

Under the Equality Act (2010), health and social care organisations must make reasonable adjustments to ensure that disabled people, including blind and partially sighted people, are not disadvantaged. To make it easier for disabled people to use health services, there is work underway in NHS England to ensure that staff in health settings know if they need to make reasonable adjustments. This includes the development of a Reasonable Adjustment Digital Flag, which enables the recording of key information about a patient, and their reasonable adjustment needs, in health records to ensure support can be tailored appropriately.

Since 2016, all National Health Service organisations and publicly funded social care providers have been expected to meet the Accessible Information Standard (AIS). The standard details the recommended approach to supporting the information and communication support needs of patients and carers with a disability, impairment, or sensory loss, including blind and partially sighted people. NHS England has been undertaking a review of the AIS to help ensure that the communication needs of people with a disability, impairment, or sensory loss are met in health and care provision. A revised AIS will be published in due course. In the meantime, the current AIS remains in force and therefore there should not be a gap in provision for people using services.