Question to the Ministry of Defence:
To ask the Secretary of State for Defence, with reference to the press notice entitled Homes fit for heroes: Raft of new measures to improve military family housing, published 18 April 2025, what steps he is taking to ensure that families receive more reliable repairs to their homes through the New Consumer Charter.
A commitment to conduct urgent repairs and ensure issues are fixed and resolved first time and within a set timeline, has been set out in the Consumer Charter. Our repairs commitment will be consistent with legislation such as Awaab’s law. As set out in the announcement of the Consumer Charter on 18 April, further detail will be published as part of the Defence Housing Strategy later this year following consultation with Service families.