Railway Stations: Access

(asked on 1st May 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent discussions she has had with Network Rail on the (a) accessibility of train stations and (b) availability of staff to support disabled people who require assistance.


Answered by
Simon Lightwood Portrait
Simon Lightwood
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 12th May 2025

This Government is committed to improving the accessibility of the railway and recognises the social and economic benefits this brings to communities. Under license conditions and as part of their Accessible Travel Policy, operators including Network Rail must participate in the Passenger Assist scheme. This scheme is designed to help disabled passengers and those with additional needs to use the rail network with confidence and in safety. More broadly, rail operators and Network Rail are responsible for ensuring staff are available to deliver this assistance.

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