Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, with reference to the oral evidence given by Philip Cassidy to the Work and Pensions Committee on 13 October 2016, Question 30, what criteria HM Revenue and Customs applied in selecting the 1.5 million high-risk working tax credit claimant records provided to Concentrix in April 2016; for what reasons Concentrix decided not to investigate a proportion of those cases; and if he will make a statement.
The process for selecting claims for Concentrix compliance interventions is set out in sections A9 and A10 of the “specifications of requirement” annex of the Concentrix contract. Reasons why Concentrix may not investigate a proportion of those can also be found in section A22.1 of the contract which can be found at: https://www.contractsfinder.service.gov.uk/Notice/85d1b730-5e4e-4be8-ae4c-3ac1f359afc7