Question to the Home Office:

To ask the Secretary of State for the Home Department, if she will undertake a review of levels of public awareness of the roles and responsibilities of Action Fraud in investigating fraud-related crimes.

We are working with City of London Police to replace Action Fraud with a new and improved national police reporting service for fraud and cyber crime. The new service will use the latest technology to improve reporting tools and support services for victims, providing far greater intelligence to policing for investigations, and allowing for greater prevention and disruption at scale.

In the meantime, Action Fraud have developed a calendar of campaign activity underpinned by data and insight, to encourage reporting to the service, increase public confidence and impact behaviour.

Action Fraud and Cyber Protect also deliver national campaigns and helped to amplify national campaign activity from a host of partners, including the National Crime Agency (NCA), the National Cyber Security Centre (NCSC), the NCA’s National Economic Crime Centre, and Financial Conduct Authority (FCA).