Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps the Government is taking to support people who do not have a mobile phone or bank card to to pay for items such as car parking tolls by cash.

The way consumers and businesses interact with their banking continues to develop at pace, bringing significant benefits to those who choose to opt for the convenience, security, and speed of digital payments and banking.

Access to a bank account is an important way to enjoy these benefits, which is why the Government has legislated to require the nine largest personal current account providers in the UK to provide basic bank accounts, so customers are equipped with a bank card and can access digital banking and payment services. To facilitate the adoption of digital services, the Government is also supporting the roll-out of digital connectivity across the UK and improving access to digital skills training for adults.

Nonetheless, the Government recognises that cash continues to be used by millions of people across the UK, particularly those in vulnerable groups. In recognition of this, the Government has introduced legislation to protect access to cash as part of the Financial Services and Markets Bill. Further details can be found on the Parliament website: https://bills.parliament.uk/bills/3326