Question

To ask the Minister for Women and Equalities, if she will take steps to encourage banks to include a non-binary gender option on their official documents.

We encourage all service providers, including financial services, to provide a welcoming environment for all customers, including transgender and non-binary customers.

To support this aim, we published ‘Providing services for transgender customers: a guide’ in November 2015 to help service providers ensure transgender people are welcomed, included and valued as customers, clients, users or members, and to ensure they are treated fairly and appropriately. It also aims to help service providers comply with the law.

We welcome the fact that some banks, such as the Metro Bank, allow customers to select non-binary as a gender option.