Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what steps he is taking to ensure that veterans are (a) supported in obtaining their military pension and (b) provided with adequate support where difficulties arise.

Although it is the member's responsibility to claim their Armed Forces pension when it is due, the MOD actively traces members if the deferred pension has not been claimed and the age at which the pension is payable has passed.

The Armed Forces Pension Schemes (AFPS) have a wide range of easy to understand booklets and videos on the pension schemes which can be accessed on the gov.uk website and YouTube. Scheme booklets are also provided to members when they join, which provide advice on their AFPS pension and the steps they must take to make a claim for their deferred pension.Additionally, pension briefs and training are offered in service.

For serving personnel or veterans who need support or are experiencing difficulties, the Veterans Welfare Service provides free and confidential advice on a wide range of issues. Welfare Managers can provide welfare support and engage with the Joint Personnel Administration Centre (JPAC) or the Armed Forces Pension Scheme team on the individual's behalf. All members also have access to the JPAC Enquiry Centre who can provide personal pension information and can offer support where necessary.