Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, how energy supplies are complying with condition 21B of the Electricity Supply Standard Licence Conditions.

It is the role of the independent regulator Ofgem to ensure compliance with Standard Licence Conditions, including condition 21B. I meet regularly with Ofgem to discuss consumer protection issues.

To ensure Ofgem’s continuing effectiveness, in December the Government launched its first comprehensive review of the regulator. The review is considering whether Ofgem has effective compliance and enforcement tools, so consumers can be confident that any failures will be investigated and rectified quickly.