Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 30 June 2025 to Question 60420 on Health Services: Lancashire Teaching Hospitals NHS Foundation Trust, what steps his Department is taking to reduce the number of cancelled appointments (a) at Lancashire Teaching Hospitals and (b) in England; and what estimate he has made of the cost to the public purse of missed appointments at Lancashire Teaching Hospitals in the last three years.
As set out in the Plan for Change, we will ensure that 92% of patients return to waiting no longer than 18 weeks from referral to treatment by March 2029, a standard which has not been met consistently since September 2015. The Government is clear that to help achieve this target we must reduce the cancellation of procedures wherever possible.
The Elective Reform Plan, published in January 2025, states that systems and providers will be expected to consistently focus on the smaller aspects of service delivery that can make a big difference in reducing cancellations, including embedding theatre scheduling for elective surgery, and reviewing list allocation for past and upcoming theatre lists.
At the Lancashire Teaching Hospital, a number of initiatives are in place to reduce the number of cancelled appointments, including theatre efficiency and utilisation programmes, focused on the reduction of late starts, improved turnaround times, and reduced overruns. The opening of the new elective admissions unit, the Lancashire Elective Surgery Unit, at the Royal Preston Hospital supports improved admission processes and theatre efficiency. Investment in the Hospital Sterilisation and Decontamination Unit workforce and tracking systems within theatres helps reduce the number of cancellations due to equipment issues. This is in addition to improved administrative processes to ensure care is delivered in the most productive way.
No specific assessment has been made of the cost of cancelled appointments at Lancashire Teaching Hospitals.