Question to the Department for Transport:
To ask the Secretary of State for Transport, what the (a) objectives and (b) outcomes were from Network Rail's Putting Passengers First reorganisation.
Network Rail’s Putting Passengers First programme was implemented to ensure that the organisation is best structured to deliver the highest level of service to passengers and freight customers. The programme specifically looked to:
Network Rail now operates through five regions allowing key decisions to be made closer to the frontline.