Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average wait time is for people in receipt of child maintenance to obtain a detailed schedule of (a) payments made and (b) payments owed.

Data is not kept or reported on the average time taken to provide detailed account statements that have to be produced individually.

All Child Maintenance new applications receive a written response, issued by letter to both customers, which details a payment schedule and any arrears owed. A renewed payment schedule and balance is issued if the liability changes due to changes in circumstance or in any event at the annual review.

My Child Maintenance Case, Child Maintenance online portal, allows customers to view their statement back to their annual review which includes payments made and payments owed.