Question to the Home Office:

To ask the Secretary of State for the Home Department, whether she is taking steps to update her Department's internal IT systems to improve efficiencies and help ensure effective processing of visa applications.

The current processing of overseas visa applications is mainly carried out on the Proviso caseworking IT system. The Department continues to review the effectiveness of this system to ensure it provides a robust platform from which applications can be concluded within UKVI’s existing customer service standards.

The Department has already begun to transition overseas visa applications from Proviso to ATLAS for example on the Hong Kong British National (Overseas) (BNO) and Ukrainian Scheme routes. ATLAS is replacing the in-country IT system ‘CID’, and has provided efficiencies in processing applications from the Access UK online application service, enabling automated and integrated security checks, increased caseworking flexibility and the creation of a fully Digital Immigration Status for individuals.

The full movement of all overseas cases on-to ATLAS is scheduled over the course of the next three years”.