Department for Work and Pensions: Telephone Services
(asked on 29th August 2025) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if she will take steps to improve the MP hotlines for Members staff.
This question was answered on 12th September 2025
The Department recently streamlined the MP hotline service for Universal Credit, by consolidating multiple telephone numbers into a single national contact number.