Emergencies: Mobile Phones

(asked on 29th August 2025) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what steps his Department is taking to ensure the accessibility of the UK Emergency Alert System for people who are (a) visually and (b) hearing impaired.


Answered by
Abena Oppong-Asare Portrait
Abena Oppong-Asare
Parliamentary Secretary (Cabinet Office)
This question was answered on 3rd September 2025

We have ensured that the Emergency Alerts system works with voice reader software. This means that everyone who already has this and all other accessibility settings enabled on their phones should have the alert read out to them.

As part of the communications campaign, we have developed a British Sign Language information video explaining the upcoming national test.

We have also engaged with disability groups, including the Royal National Institute of Blind People, the Royal National Institute for Deaf People and Mencap. These charities conducted engagement campaigns to reach individuals with visual impairments to help them understand more about the alerts.

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