Question to the Home Office:

To ask the Secretary of State for the Home Department, for what purposes their Department has used artificial intelligence in the last year.

AI is being used for a range of purposes in the Home Office to improve business delivery as part of overall digital improvements in the department with well-established systems such as e-Gates, to allow entry at the Border; in our passport service, to support online applications; triage tools, which route cases to the appropriate teams; and the Child Abuse Image Database (CAID) Classifier, which helps police officers grade child sexual abuse material (CSAM) more swiftly and reduces their exposure time to harmful content

The Home Office continues to introduce AI tools, including the rollout of Microsoft Copilot to assist in day-to-day activities. We have also provided bespoke tools to specific teams to support asylum decision making.

We are also running several AI trials to test their potential for wider productivity and quality improvements in existing business processes.