Department for Work and Pensions: Artificial Intelligence
(asked on 1st September 2025) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, for what purposes their Department has used artificial intelligence in the last year.
This question was answered on 8th September 2025
Artificial Intelligence (AI) is included in the Government’s plan to support economic growth, change public service delivery, and influence living standards for people across the country.
In the last year the Department for Work and Pensions have utilised AI to support them in delivering better outcomes for customers. This includes the use of AI to increase colleague productivity, improve back-office operations and processes, and to tackle fraud and error.