Energy: Prices

(asked on 1st November 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will impose a moratorium on people on the Priority Services Register being put on energy pre-payment meters.


Answered by
Graham Stuart Portrait
Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
This question was answered on 7th November 2022

Prepayment meters enable customers to budget and can help reduce the risk of entering, or exacerbating, debt. When installing a prepayment meter, suppliers must consider whether this is appropriate for the specific customer, including whether this is safe and practical.

Ofgem also requires suppliers to maintain a Priority Services Register for vulnerable consumers with additional, non-financial needs. Those on a Priority Service Register are offered a range of free services relating to safety, access, and communication.

Whether a consumer is on the Priority Services Register is not necessarily relevant to whether a prepayment meter is appropriate for a specific customer.

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