Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department takes to ensure that information in official leaflets on (a) access to and (b) guidance on benefit entitlements is accurate.
To ensure information is accurate, all new and amended leaflets are subject to a quality assurance process where content is checked and approved by subject matter experts before publication.
In addition, the department undertakes an annual uprating review of all leaflets that are impacted by rate changes.