Social Security Benefits

(asked on 15th September 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department takes to ensure that information in official leaflets on (a) access to and (b) guidance on benefit entitlements is accurate.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 16th October 2025

To ensure information is accurate, all new and amended leaflets are subject to a quality assurance process where content is checked and approved by subject matter experts before publication.

In addition, the department undertakes an annual uprating review of all leaflets that are impacted by rate changes.

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