Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, with reference to Volume 1 of the Post Office Horizon IT Inquiry report: Government response to recommendations, what mechanisms are in place to monitor whether decision-makers are applying a generous approach within the appropriate range of compensation.

On 9 October, the Department for Business and Trade and the Post Office published a joint statement setting out what constitutes “full and fair” redress, following a recommendation from Sir Wyn Williams. This statement has been embedded in the guidance for each redress scheme to ensure that decision-makers apply a consistent and generous approach within the appropriate range of compensation. Each scheme also has an independent reviewer, who was consulted on the statement and plays a key role in monitoring its application and ensuring that decisions align with the principles of fairness and full redress.