Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps her Department is taking to help ensure that all private hire vehicle drivers meet minimum (a) driving and(b) language proficiency standards.

The Government is responsible for setting the regulatory structure within which licensing authorities in England administer the taxi and private hire vehicle licensing regime. All applicants for a taxi or private hire vehicle driver’s licence must be deemed fit and proper to hold one. Under this system licensing authorities have the flexibility to set the standards they consider are appropriate. The Department for Transport issues statutory and best practice guidance to assist licensing authorities with this function, to promote safe and accessible services through proportionate regulation.

As recommended in the statutory guidance, all taxi and private hire vehicle licensing authorities in England have advised the Department that for drivers they require the highest level of vetting available, an enhanced Disclosure and Barring Service check and a check of both the children’s and adults’ Barred Lists. The statutory guidance recommends that a licensing authority’s test of a driver’s language proficiency should cover both oral and written English language skills. This is so drivers can understand policies and guidance related to the safeguarding of children and vulnerable adults and can apply them to identify and act on signs of exploitation.

The best practice guidance recommends that licensing authorities should require taxi and private hire vehicle drivers to undertake training and/or assessment focussed on driver attitudes and behaviours. Where an authority has specific concerns about the driving ability of a driver, for example through passenger complaints, it would be appropriate for the authority to consider whether the driver in question should undertake a practical driving ability training course or assessment to address those concerns.

The Department for Transport will legislate to tackle inconsistent standards of taxi and private hire vehicle driver licensing more broadly. We are considering all options including out of area working, national standards and enforcement – seeking the best overall outcomes for passenger safety. In the interim the Department is reviewing licensing authorities’ compliance with existing guidance and determining how the statutory guidance on protecting children and vulnerable adults can be strengthened to further protect the public.

A consultation on making all local transport authorities responsible for taxi and private hire vehicle licensing, which would increase consistency in licensing and make better use of enforcement powers, will be launched shortly.