Serco: Contact Tracing

(asked on 28th August 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, with reference to England’s Covid contact-tracing system, what criteria his Department used to award Serco a contract in relation to that system.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 8th January 2021

Serco are an approved supplier on the Crown Commercial Services (CCS). The CCS undertook a pre-procurement exercise engaging with all suppliers under the Framework to understand which suppliers could establish the contact centre in the volumes required and the timescales needed. The Department has put in place arrangements to ensure robust contract management in line with relevant guidance.

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